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Internal Senate Email: Inbound Calls Choke Phones

By: Dan Perrin (Diary)  |  November 20th, 2009 at 01:35 PM  | 

RESIZE: AAA

Keep up the calls!

Quoting the email:

CIO Customer Service Bulletin – Problem Notification —
Assistant Sergeant at Arms; Chief Information Officer

Date: November 20, 2009
Time: 11:30 AM
Affected Service: Telephones

Problem/Symptom/Status: We are experiencing a high volume of calls which is having an impact on call transfers and voice mail. We are continuing to monitor the situation. Whenever possible offices are encouraged to retrieve and delete messages from the voice mail system throughout the day and evening.

Affected Location(s): All
Master Ticket Opened: No
Estimated Time to Restore: Unknown

COMMENTS

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  • Joe_Cor

    I Called Casey’s Office 3 Times at Lunch. I know it’s hopeless, but he’s my Senator. I was routed to three different answering machines, none of them his.

  • JadedByPolitics

    …

  • RedBeard

    Call, call, call, until someone answers, at least a machine.

  • http://www.skiloveland.com skicougar

    “delete messages from the voice mail system throughout the day and evening.”

    So, they may delete your voicemail.

    Feel free to keep calling back and refilling it. They are not listening and hiding and using weekends and holiday schedule to try and get away with this.

    Would you allow someone working for you to behave like this ?

    NO ! Don’t let up !

  • makemyday

    The app I use (Skype for Windows) with the add-in Moonlight21 allows automatic redials when you get a busy signal. I’m set for 100 redials 5 seconds apart and have gotten lucky several times and gotten through using my laptop to do the “heavy hauling” for me.

    If you use VOIP on your computer and have an app that interfaces to it check to see if it will auto-redial. You can then check out RedState while your Senator is being called in the background.